Support for private health claims

Looking for information about coverage/claims

How can we help?

I was asked for more information/documents for a claim

Help with a reimbursement/missing reimbursement

I forgot to upload a referral and want to send it now

Reading the statement answered my question

I've read the statement, but still need help

I submitted a claim more than 4 weeks ago, and it's still processing

I received a reimbursement and would like to know more about it

Yes, I have activated the Hallesche4u app

No, I have not activated the Hallesche4u app

No, there is no ongoing assessment for any of my claims

No, it's a completely different diagnosis

My preventive checkup was deducted from the cashback

The statement says the referral is missing, but I already sent it

I forgot to upload the referral and want to send it now

I haven’t received any reimbursement to my bank account

I received a reimbursement, but expected more

I want to dispute the information on the statement