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Claim assessment
We need more information about your claim!
Sometimes, more information is needed to process a claim with public or private health insurance. This process is called
claim assessment
. It is initiated for complex treatments and certain diagnoses, and cannot be bypassed.
Next Steps
1. You complete the questionnaire
• Sign the confidentiality release to allow our specialists to contact your doctor. • Fill out the questionnaire with details about your diagnosis and treatment.
2. We contact your doctor
• Once you submit your questionnaire, your doctor will receive a separate questionnaire to complete.
3. We process your claims
• All affected claims will remain
unprocessed
until this review is finalized.
• Once completed, we will notify you. Your coverage will depend on the assessment results and your tariff benefits.
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