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Cancellation policy

What you need to know

Note that your policy is annual, not monthly. If you cancel now and are outside the 14-day withdrawal period, you may still need to pay for the remaining months of the year.

To proceed with cancellation, we need to know your reason. Depending on your selection, you may be asked to upload a photo of your passport, NIE, or DNI with your signature. We cannot finalize the cancellation without this documentation, so complete the form and upload your documents to continue.